NATHAN LAB
ISO 20000 1 IT Services
- ISO 20000 1 IT Services Compliance at Nathan Labs is crucial. The international standard for IT service management, known as ISO 20000 was created by the International Organization for Standardization (ISO) in partnership with the International Electoral Commission (ICE). This certification involves consensus among member countries making it a respected global standard.
- The ISO IT service management standards cover practices to improve IT service delivery efficiency benefiting both internal stakeholders and customers. Achieving ISO 20000 certification showcases your company’s commitment to practices enhancing the quality of IT services and offering a structured approach to ITSM.
- Firms of all sizes in industries and regions that rely on IT services can obtain ISO/IEC 20000 Certification. This certification is valuable not for internal IT departments but also for external IT service providers like outsourcing companies. Industries dependent on IT such, as business process outsourcing, telecommunications, finance and the public sector have experienced positive outcomes from adopting the ISO 20000 standard.
Benefits of ISO 20000 certification;
- The demand for services driven by business needs than technology has led to IT service providers becoming more responsive.
- This has resulted in improved incident management and a reduction in incidents allowing for selection and management of external service providers.
- There are opportunities to enhance the efficiency, consistency and reliability of IT services impacting both pricing and service quality.
- Higher client retention rates are achieved through increased customer satisfaction. Costs can be reduced by utilizing certification processes to minimize supplier audits.
- The ITIL (IT Infrastructure Library) framework and ISO 20000 best practice recommendations for IT service management processes are fully compatible, with each other.
What people say
We have received tons of awesome testimonials
Our Certifications
Nathan Labs holds certifications including ai-chatbox Lead Auditor, ISO 9000 Lead Auditor, and Qualified Security Assessor (QSA). Our expertise includes the gap assessment against the ai-chatbox standard and the implementation of the information security policies that help organizations get their ai-chatbox certification.
Speak with our experts for a free consult
📞 Call NowNATHAN LABS
Other Services
ISO 27001 Information Security
ISO 27701 Privacy Information Management System Pims
ISO 22301 Business Continuity
ISO/IEC 19770 1 2017 IT Asset Management System
ISO 44001 Collaborative Business Relationship Management Systems
ISO 55001 2014 Certification IT Asset Management
Faq
Frequently Asked QuestionsÂ
NathanLabs specializes in helping businesses achieve ISO 20000-1 IT Services certification effectively and efficiently.
Any organization, regardless of size or industry, that relies on IT services can benefit from ISO 20000-1 certification. This includes internal IT departments and external service providers.
Industries like business process outsourcing, telecommunications, finance, and the public sector, which heavily depend on IT services, can experience significant advantages from ISO 20000-1 implementation.
By partnering with NathanLabs for ISO 20000-1 IT Services certification, you gain:
- Business-Led Services:Enhance IT service providers' responsiveness to business needs, shifting from technology-driven services.
- Incident Management:Experience improved incident management and a reduction in incidents.
- Vendor Management:Skillfully choose and manage external service providers.
- Efficiency and Reliability:ncrease IT service effectiveness, consistency, and reliability, positively impacting costs and customer satisfaction.
- Cost Savings:Reduce supplier audit costs by using certification procedures.
- ITIL Compatibility:ISO 20000-1 and ITIL frameworks seamlessly integrate for comprehensive IT service management.
NathanLabs offers tailored solutions, leveraging expertise in ISO standards and ITSM practices to guide your organization through successful certification.
Contact NathanLabs to initiate discussions about ISO 20000-1 IT Services certification. Our experts will design a customized approach to elevate your IT service management capabilities, providing you with a robust framework and methodology.
